Shipping & Returns

Shipping Rates

Total Order            USA          Canada       Other

0.00-5.99               2.95         7.95           12.95

6.00-15.99             3.95         9.95           14.95

16.00-29.99           5.95         10.95          15.95

30.00-49.99           8.95         14.95          19.95

50.00-74.99           9.95         15.95          29.95

75.00-99.99           11.95       17.95          39.95

100.00-124.99       13.95       18.95          49.95

125.00-149.99       14.95       19.95          55.95

150.00-174.99       15.95       20.95          59.95

175.00-199.99       17.95       22.95          65.95

200.00-249.95       19.95       24.95          69.95

250.00-299.99       20.95       25.95          75.95

300.00-349.99       23.95       28.95          75.95

350.00-399.99       24.95       29.95          75.95

400.00-up             US and Canada Contact Us For Shipping Amount

400.00-499.99                                          75.95

500.00-749.95                                          100.95

750.00-999.99                                          125.95                           

We reserve the right to use alternative shipping methods USPS,UPS and drop Shipping.

We also reserve the right to adjust shipping to faraway places like the Maldives.

On High price orders we will adjust shipping (usually down) to reflect accurately.

Customers are responsible for return shipping on exchanged items.

Items shipped out of the US might be subject to additional duties, taxes and custom fees. We are not responsible for these charges.

 

Return Policy

All returned merchandise must be sent within 7 days of receipt.

Broken/Damaged Items

It is the buyer's responsibility to call the local UPS office. All original packing materials must be kept even if there is no apparent damage to the shipping carton. Limited editions or retired figurines will be replaced if possible. If no replacement is available, a credit or refund will be issued.


     No Replacement or Credit Will Be Given Under The Following Conditions:

• The request is made after 7 days from the receipt date.
• The item is returned without an outer carton.
• The item is returned without the original box and all paperwork.     
• For UPS damaged merchandise, you have not kept the original shipping carton for UPS inspection.

Customers must call "G and L Fire Gifts” at 708-425-2884  or e-mail

GandLCFCS@gmail.com   

for a return authorization number before merchandise is returned. If merchandise is returned without a return authorization number shipment will be refused.